ARF takes great care to match dogs and cats with just the right family so they can remain in their new homes for life. Sometimes, despite best efforts and intentions, the match isn't ideal or life circumstances prevent the pet staying in the home. ARF is here to support you through the difficult decision to return your pet to ARF when it just doesn't work out.
Adopters are given the option to return their adopted pet for a full refund up to 30 days from the date of adoption. If appropriate, ARF would love the opportunity to help you find a better match and apply the refunded fee toward a different pet's adoption.
After three months, pets must be re-evaluated by ARF's behavior team to ensure they meet adoption criteria. If the pet is over 7 years old, a medical evaluation will also be necessary. A $100 surrender fee is applied towards the care of the pet while at ARF.
Please complete a Return Request to make an appointment to ensure appropriate space and housing before bringing your pet back. Appointments are available Wednesday – Saturday, noon to 5:30pm (6:30pm on Fridays.)
2890 Mitchell Dr
Walnut Creek, CA 94598
Wed - Thurs: Noon - 6 pm
Thurs 2/13 (SPECIAL EVENT HOURS): Noon - 4 pm
Fri: Noon - 7 pm
Sat - Sun: Noon - 6 pm
Monday - Friday, 9 am - 5 pm
ARF needs your help to save more lives! Together we can make a difference.
ARF is a 501(c)(3).
Our tax ID is 68-0240341.
ARF has received Charity Navigator's highest 4-star rating for 12 years running.